Getting fibre broadband at my French home complicated I am keen to get fibre broadband as soon as possible but there seem to be obstacles in my way! I am told Orange is installing fibre in my road but that I cannot get access using my existing supplier. A friend lives in an apartment and has been told she cannot use the company of her choice. It seems unnecessarily complicated – can you give some insight? I.F.
Best broadband options while in France I am about to start house hunting in France. I am looking to buy a second home and intend to rent a property for several months while I research the area. What are my best broadband options so I can search for properties on line when there? Getting connected in France for the first time Charged as fault inside my property? France's major investment in telecommunication
What to do about a slow broadband in France My broadband is slower than my neighbour’s, particularly having a weaker wifi signal. We use the same supplier. What can I do?
Avoiding internet problems caused by bad weather As worse weather approaches, are there any steps we should take to avoid problems with our broadband internet? J.I.
Which protection against power surges during storms? Lightning and power surges during storms damaged my modem and phone this summer as well as my line which needed repairs. What can I do to avoid this?
Alternatives to Orange's service which is stopping For ten years we have been using Orange internet and home landline. As we are only in France for the summer they allowed you to turn off the landline and internet when you were not there and restore the service when you returned so we only had to pay for three months a year. Now it is stopping. Are there any alternatives?
How do I save the information on my mobile? I have put so much information onto my mobile that I am worried about what would happen if I lost it or had it stolen. Do you have any recommendations?
Providing internet access in holiday home I plan to do holiday lets at my French second home and will need to provide internet access. How can I help visitors should they have problems with the service if I am in the UK? T.L.
Problem with others connecting to our wifi Last Christmas some friends and family could not connect to our wifi so they could not share photos and video calls. How can I avoid this happening again?
How can I improve my wi-fi connection? My broadband works well when I use my PC but when I want to work on my laptop or use my iPad it is much slower. It is even worse when we have visitors and several want to connect to the wi-fi. How can I improve this?
Internet access in the country I want to live in the country. How do I avoid buying in an internet ‘black hole’? I.L.
Saving cash when making calls What are some of the different ways to save cash when making calls? Saving money using satellite phones Changes in roaming charges for mobiles Low broadband and download speed
Avoiding paying more with Orange Orange has increased the cost of our broadband by €3.99 a month and it seems it is trying to encourage us to drop our line rental and transfer to its VOIP service where our calls will go over the broadband. How can I avoid paying more? T.F. High speed broadband grant Keeping broadband service safe during storms Cost-efficient way to be connected on a boat? Labrador Tag Feed Labrador Tag Feed